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Returns | Exchanges | 1 Year Warranty

We want to make absolute sure you have only the best experience with EMBR and for this reason have created a simple and practical return/exchange policy for your peace of mind.
 
Returns 
If for any reason you are unhappy with your ring, you can return it hassle-free for a full refund within 90 days of your delivery date.
 
Warranty
EMBR rings have a full one year warranty. This will cover breakage or anything else that could be caused by a manufacturing error. We back our rings 100%.
Exchanges
If you love your ring (and we think you will) but didn’t get the size quite right the first time, no worries. We’re more than happy to help you with a size exchange within 90 days of delivery. Ultimately, we’ll be sure to take care of any needs or concerns you may have.
 
If you would like to make an exchange, when you have a chance, go ahead and ship
your ring in a padded envelope to the address below: 
EMBR, LLC
438 North 900 East
Provo, Utah 84606

Please include a note inside your package with the following:
1. Order Number
2. Name
3. NEW ring size you'd like us to send back

This will give our fulfillment team the information they need to process the exchange smoothly for you. Your exchange should be on its way back to you within about 2-3 business days from the time we receive your first order. We'll send you an email once the package has been received on our end. Please keep in mind that we occasionally experience minor backorders for certain styles/sizes, so we'll be sure to let you know as soon as possible if this is the case for your exchange.

Once your exchange has been shipped, you'll see another shipping confirmation w/ a tracking number in your email!
If you need help with a exchange of a different priced ring, return, or warranty issue please feel free to shoot us an email at support@embr.com.